Klaus Enters into an Agreement to be Acquired by Zendesk

Transaction Details

AGC Partners is pleased to announce that its client, Klaus, an AI-powered customer service quality management platform, has agreed to be acquired by Zendesk. With this acquisition, Zendesk customers will be able to deliver consistent, high-quality service across every channel and across both human and digital agents – all while unlocking the power of everyday customer interactions to increase loyalty. With a team led by Fred Joseph, AGC Partners acted as the sole financial advisor to Klaus.

Klaus Enters into an Agreement to be Acquired by Zendesk


"What a ride. There were literally countless of times when I thought back to a few months ago when we were discussing if it's even necessary to work with an advisor and thinking how grateful I am to have you on board. Having gone through all of this now I can't believe the option was even on the table. Fred and the team got us to a signed deal on what I'd say are excellent terms. Thank you for that, I don't think we would have landed here otherwise."

Kair Kasper, Co-Founder & CRO, Klaus

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